Contact Us – Tierra Madre

Contact Us

Thank you for contacting Tierra Madre Horse & Human Sanctuary! Please feel free to email us with any questions. We will do our best to get back to you within a day or two, but please allow up to one week for a response. Our email is [email protected]

You can also call or text us at (480) 469 - 9166 between our regular hours of 7:30 am and 11:00 am. If we don’t answer, it’s probably because we have a horse on our hands! Please leave a message and we’ll get back to you as soon as possible.

We hope to hear from you soon!

Schedule A Tour

Visitors are welcome at Tierra Madre Horse & Human Sanctuary between the hours of 7:30am and 11am by appointment only. Appointments must be made at least 48 hours in advance, and we have many options for tours based uniquely on your preference! Please call us at (480) 469 - 9166 or email [email protected] make your appointment today.

Because of our limited staff and so we can truly make your visit something to remember, we charge $25 per person aged 18 and over. Children ages 6-17 are $10 per child, and children under 5 are free. Payment must be made in advance to confirm your tour. If you need to cancel your tour, your payment is 100% refundable.

DIRECTIONS
Plugging our address into GPS will sometimes take you on a wild goose chase! Follow these directions instead:

Once you are on Tatum Boulevard, turn west onto Pinnacle Vista. (Turn right if you are driving south on Tatum, left if you are driving north).
Once you are on Pinnacle Vista, take your very first left onto 47th street. This turn comes up after about 50 feet.
Stay on 47th street. It will curve to the right and turn into Bajada. Stay on the road until you go over two speed bumps and the road turns to dirt. We are the very first thing on the right hand side.

OR, plug in our neighbor's address: 4509 E. Bajada Rd. Cave Creek, AZ 85331. Our entrance is directly across from their house.

SOME THINGS FOR YOU TO KNOW

Our gate will be closed when you pull up! This is to prevent any potential runaways. Please open the gate, pull in, then shut the gate behind you before you park. You’ll see available parking straight ahead in the dirt clearing. Park and walk on down to the barn/breezeway where we will be there to welcome you to the ranch!
Please do not approach any of the horses until you've spoken with a Tierra Madre staff member or a volunteer.
While we appreciate you wanting to bring apples and carrots, our horses are on special diets and their treats are limited. You will not be able to feed the horses, but you will be welcome to pet and interact with most of them over the fence! Most are very friendly and are very excited to meet you.
Please be advised that all visitors who are under the age of 18 must have a parent or legal guardian fill out a waiver on their behalf. No one but a minor’s legal parent or guardian may fill out a waiver on their behalf.
Closed-toe shoes are required, and we highly recommend bringing a hat and wearing sunscreen!

Visiting Policies and Procedures

1. Please do not approach any of the horses until you have

a) spoken to a ranch manager and

b) signed a waiver. As our horses range in temperament, this is purely for your safety. *See below*

2. The horses may not be hand fed by visitors. This is to discourage nippiness and general ornery behavior. (We only like a little bit of crazy.) All apples, carrots, and treats (immensely appreciated!) can be given to them by placing the food in their bins. Because some of the horses are on special diets, we ask that you please do not feed them any hay you might find on the ground or around the hay shed.

3. We LOVE kids to come out to meet our horses! We do ask that all our young cowboys and cowgirls under the age of 12 be supervised by a parent or guardian at all times.

4. Dogs on leashes are welcome to accompany you to the ranch!

5. We recommend you bring water and wear comfortable walking shoes for your visit. You’ll be walking through dirt and mud, so wear clothes you don’t mind get a bit dirty!

*** In accordance with Arizona Statute A. R. S. § 12-553, which states, "This Arizona statute provides that an equine agent or owner is not liable for injury if the participant took control of the equine prior to injury, if a parent or guardian signed a release on behalf of a minor, if the owner or agent has properly installed suitable tack or the participant has personally tacked the equine, or the owner or agent assigns a suitable equine based on a reasonable interpretation of the person's representation of his or her skills, health and experience with and knowledge of equines. Liability is not limited, however, when an equine owner or agent is grossly negligent or commits willful, wanton or intentional acts or omissions," Tierra Madre Horse and Human Sanctuary is not liable for any injury that may occur within our gates. This is why we have you sign a waiver when you first set foot on our property. We will NEVER ask you to do anything that may put you - or our horses - in danger or at risk of injury. ***

Copyright © 2019 Tierra Madre Horse & Human Sanctuary